City of Kansas City, Water Services

Understanding My Bill

KC Water maintains and operates water collection, treatment, and distribution systems; wastewater collection and treatment systems; and stormwater management systems for 170,000 residential and business customers in Kansas City and for 33 wholesale customers in the Kansas City region. The operation is funded by fees charged to customers based on their use or impacts on the water, wastewater, and stormwater utility systems.

For more information about your water bill, please review the resources listed below.

Understanding My Bill
FY 2019 Rates & Fees
FAQ: Your Water Rates At Work

Have a billing issue or concern? Please complete and submit the form below. Or, additional ways to reach us can be found HERE. We’re here to help!