City of Kansas City, Water Services

Manage My Account

You can now service your account anywhere, anytime! Simply choose the service you would like to complete from the list below and we will handle the rest.

Pay my bill
Start my new water service
Stop my water service
Transfer my water service
Update my water service account information
Register my account for automatic bank draft (online form)
Register my account for automatic bank draft (print and mail)

Register your account today and you will enjoy complete account access at your fingertips. Registered account users can:

  • Review and pay bills
  • View water consumption, hour-by-hour
  • Receive high water use notifications
  • Sign up for e-billing
  • Go paperless

Register my account now!

Have a billing issue or concern?  Please contact us, we’re here to help!

Mailing address is different: 

Verify My Information

I'd like to register my account online to receive e-notifications about my account and to view my usage history. 

Transferring service? If you are already enrolled in automatic bank draft, we can transfer your banking information to your new service location, which will allow your Water Service payments to continue to be automatically paid directly from your registered bank account.

Please transfer my ACH banking information to my new service location: